FAQs

What makes Norwex microfiber different than other microfiber?

Oh so many things!

1. To qualify as microfiber the “grabber fingers” that pick up dirt and bacteria have to be 1/6 the length of a human hair. Norwex microfiber is 1/100 the length of a strand of hair, thereby picking up that much more dirt and removing 99.9% of bacteria. 

2. It is the world’s only antibacterial microfiber. A silver-agent is woven into the cloth, which enables it to kill bacteria in the cloth after rinsing within a few hours.

3. A normal microfiber cloth will maintain its cleaning ability for up to 25 washes. Norwex microfiber still picks up 99.4% of bacteria after 500 washes! If your microfiber cloth stretches, it isn’t going to last.

4. All Norwex microfiber have a full 2-year money back guarantee. This means that within that time if your Norwex microfiber degrades in some way with normal use and proper care, Norwex will replace it.

Don’t we need exposure to bacteria to boost our immune system?

It is true that most bacteria are good. We get sick when the good bacteria do not keep the bad bacteria in check. That is why it is important that we are not leaving a residue on the surface that prevents the colonization of everyday microbes–we remove microbes, but do not leave toxins around to prevent natural ones from returning (like chemical cleaners do). The antibacterial component applies to the cloth, which remains cleaner because bacterial growth in the cloth is prevented and the silver-based agent goes to work to kill bacteria and viruses that weren’t washed out of the cloth upon rinsing.

If my chemical cleaner kills bacteria, why should I switch to Norwex?

1. When you clean with Norwex microfiber, you eliminate 99.9% of bacteria from the surface, and the bacteria left in the cloth is killed off by the silver-based agent. The remaining 0.01% of bacteria left on the surface is left undisturbed and is considered insignificant. Your chemical cleaner most likely eliminates 99.something% of bacteria from the surface, but the bacteria remaining on the surface is not left undisturbed. Because they are exposed to but not killed by the chemical cleaner, they are given the opportunity to grow stronger and more resistant. The response to these super strains of bacteria is to develop ever-stronger chemical cleaners. This contributes to ever-more resistant bacteria, aptly named “Super Bugs,” that can not only make your family sick, but are extremely difficult to kill.

2. Every single capful of non-biodegradable chemical cleaner that goes down a drain anywhere in the world goes into our watershed. And stays there. Forever. If we don’t make a change to non-chemical cleaners, will there be such thing as clean water for future generations?

How often do you wash your enviro cloth/kitchen cloth/polishing cloth/mop pads/body cloths?

This is really a personal preference, but I usually wash my Norwex kitchen cloths, towels, and body cloths about once a week and everything else every other week. Norwex cloths can withstand over 500 washings, so they will certainly last a while! But because of the microfiber’s antibacterial feature, which means the silver agent in the cloths goes to work to clean itself, they don’t need to be laundered after each use. Just rinse and reuse! The fact that they are self-cleaning means they don’t stink, so I’ve often forgotten to wash them for weeks at a time, and no harm is done.

How do you wash your cloths? Is there anything special I need to know?

To wash, I throw everything in with my normal laundry (always avoiding bleach, fabric softener, and dryer sheets) and to dry, I just toss them into the dryer. I try to avoid washing the cloths with a very linty load (like very fluffy towels or blankets) because the extra-fine “fingers” in the microfiber cloths are designed to reach out a grab all those particles, so you’ll find yourself picking a bunch of  lint out of your cloths.

You said the antibacterial cloths aren’t supposed to stink, but mine do. Help!

Some soaps include enzymes that can block the naturally antibacterial silver-agent from properly working to clean the Norwex cloths. This can be prevented by using just water and your cloth–it’s all you need anyway! For washing dishes, use the netted dish cloth (instead of the kitchen cloths) with dish soap. However, if soap, fabric softener, or cleaning products come into contact with your Norwex cloths, you can save them! Just boil them in a pot of water on the stove for about 15 minutes. This disinfects them and releases those other enzymes that may have gotten trapped in your cloth. You can even add a little vinegar to the water, which is perfectly safe for your cloths.

~allison

Have a question not answered here? Leave a comment below or send it my way!

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4 responses to this post.

  1. I love your blog! I’m dedicated to cleaning my home as naturally as possible- so I’m definitely going to be following you and seeing what sort of products Norwex has to offer!
    Would you mind if I added you as one of my “blog buddies” on my own blog?

    Take care,
    Jessica

  2. Jessica,

    Happy to hear you’re dedicated to chemical free cleaning. It’s the way to go, isn’t it? I’m learning more and more about it, so plan to share my findings along the way on the blog.

    And I’d be honored to be added as one of your blog buddies–thanks for asking!

    ~Allison

  3. Posted by Becky on October 11, 2013 at 12:37 pm

    Jessica,
    Where did you purchase the bacterial test kit? I am a new Norwex consultant.
    Becky

  4. Hey Jessica,

    I got mine from this site: http://www.scigiene.com/hygiene-monitoring/proteinallergen-test-swabs.htm

    It’s important to point out to customers it’s a medical/hygiene site with nothing to do with Norwex, so they don’t think they’re somehow rigged!

    Good luck!

    -Allison

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